Pacific Protection Plan

Pacific Warranty

Pacific backs every range hood with a clear, dependable warranty plan—designed to support long-term quality, safety, and performance with confidence.

Designed in the USA Made in Taiwan UL / CSA Certified ISO 9001 Quality

Quality Guarantee

Pacific is recognized for exceptional manufacturing quality, including ISO 9001 certification. Our range hoods are designed in the USA and made in Taiwan, and many models carry UL and CSA certifications—meeting safety standards for the United States and Canada.

Certifications vary by model. Please refer to the product page for details.

Motor Coverage

Motor Warranty

Coverage
Limited Lifetime Warranty*

Pacific motors are selected for high performance and tested to strict quality standards. Under normal residential use, if the motor fails, it will be replaced at no charge.

*Wall-mounted models: motor warranty is 3 years.

Specific model warranty terms are listed on each product page.

Parts Coverage

Parts Warranty

Coverage
5-Year Limited Warranty*

Under normal residential use, non-consumable parts for under-cabinet models (examples: safety grills, oil cups, oil trays, etc.) are covered for 5 years from the purchase date.

  • Not covered: light bulbs and consumable items.

*Wall-mounted models: parts warranty is 3 years.

Specific model warranty terms are listed on each product page.

Service Coverage

Service Warranty

Coverage
Limited In-Home Service*

In select New York areas, Pacific may provide in-home technician service for warranty repairs during the coverage period.

*Eligible areas: Manhattan, Brooklyn, Queens, and Staten Island.

Series
Service Coverage
TruSteam / Slant Series
3 Years Limited Service
Essentials / Wall-Mounted Series
1 Year Limited Service

Service availability is subject to location and scheduling. If in-home service is not available, Pacific will provide support through remote troubleshooting and parts shipment when applicable.

Important Notes

  • Warranty coverage applies to normal residential use.
  • Proof of purchase may be required for warranty claims.
  • Warranty terms may vary by model—please confirm on the product page.